Improve Your Billing with The Layer’s Abillity Integration
Transform your billing process with The Layer’s powerful integration with Abillity. By automating manual tasks, eliminating errors, and providing real-time visibility, this integration enhances both team productivity and customer satisfaction. Simplified billing, faster cash flow, and flawless accuracy are just the beginning.
No More Manual Data Entry
Say goodbye to human errors. When a lead becomes a customer, The Layer instantly generates their Abillity account, syncing all billing details—including sites, addresses, and contacts—without lifting a finger. You can trust that your data is always accurate.
Automated Service Sync
Streamline your billing like never before. As soon as services or products are converted into assets, they are automatically queued with billing IDs, ready for review. With just two clicks, you can bulk-sync these items directly to Abillity, eliminating lengthy manual entries.
Hassle-Free Renewals and Upgrades
Handling renewals or commercial upgrades? No problem. The integration maps assets at the quote or order stage and seamlessly manages "New and Cease" actions—automatically ceasing old assets while creating new ones. You’ll avoid the headache of juggling manual processes in both systems.
Flexibility at Your Fingertips
Manage bundles your way. Whether you prefer automatic syncing or manual control, The Layer’s integration provides tailored options for handling your calls and bundles. Flexibility is built right in, giving you the tools you need to customize your billing setup.
In-Life Changes, Simplified
Keep non-commercial changes organized and under control. Our custom queue tracks only relevant in-life changes, ensuring final ceases and non-renewals are efficiently handled—so nothing slips through the cracks.
"Having a dedicated team from The Layer working on our Abillity integration was a key factor in its high-quality delivery. Their close collaboration with us and our supplier ensured a seamless integration.
"A crucial deliverable of this project was achieving a 360-degree view of our customers with the added billing integration. Previously, we struggled with federated systems, making data sharing between colleagues difficult and time-consuming. The Layer has transformed this by providing everyone with a comprehensive view of our customers, significantly improving communication and customer service. Having all information at our fingertips has enabled us to offer a much better customer experience.
"The Layer and the Abillity integration have fundamentally changed the way our teams work. We've simplified and reduced the number of manual processes between our provisioning and billing departments, leading to improved billing accuracy and faster book-to-bill cycles.
"Although it’s still early days, the benefits are already evident. We’ve completed two full billing runs using the integration, each easier than the last and a significant improvement over our previous manual processes. This integration has allowed us to bring our invoicing and cash collection dates forward by four days."
– Anthony Lacey, COO, Windsor Telecom
Ready for a Smarter Billing Experience?
Reach out to your account manager or book a demo today to discover how The Layer and Abillity integration can elevate your billing operations. Get ahead of the game with faster, smarter, and error-free billing.
